Pricing Policy
1. Pricing Structure
Pitchpad offers transparent pricing with no hidden fees. All prices are displayed (USD) and are inclusive of applicable taxes.
Free Plan
Perfect for getting started with Pitchpad
- 5 connections per week
- 2 posts per week
- 10 AI credits per month
- 10MB file uploads
Pro Plan Most Popular
Ideal for professionals and growing businesses
- 20 connections per week
- 10 posts per week
- 50 AI credits per month
- 50MB file uploads
- Priority support
- Advanced analytics
- Custom profile features
AI Credits (Pay as you go)
Additional AI credits for enhanced features
- 20 AI credits
- Use AI services with these credits
- Credits never expire
- Can be purchased anytime
2. Payment Terms
Payments are processed securely through our payment partners. We accept:
- Credit and debit cards (Visa, MasterCard, RuPay)
- UPI (Google Pay, PhonePe, Paytm)
3. Billing Cycle
Monthly subscriptions are billed on the same date each month. Annual subscriptions are billed annually with a 20% discount. All payments are due in advance.
4. Price Changes
We reserve the right to modify our pricing. Existing subscribers will be notified 30 days in advance of any price changes. Changes will take effect on your next billing cycle.
5. Taxes
All prices include applicable taxes as per Indian tax laws. GST will be charged as per current rates and reflected in your invoice.
6. Cancellation Policy
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused portions of your subscription.
7. Refund Policy
Refund requests must be submitted within 15 days of purchase to support@pitchpad.in. Refunds are processed within 5-7 business days to the original payment method.
8. Failed Payments
If a payment fails, we will attempt to process it again within 3 days. If payment continues to fail, your account may be suspended until payment is resolved.
9. Disputes
For billing disputes, contact us at support@pitchpad.in within 60 days of the charge. We will investigate and resolve disputes promptly.
10. Contact Information
For pricing questions or billing support, contact us at:
Email: support@pitchpad.in
ZPay Labs Private Limited
4th Floor, Salarpuria Towers-1,
Koramangala, Bangalore, Karnataka 560095
Effective Date
This pricing policy is effective as of July 9, 2025.